Fingers Social Network respects the privacy of all our users and we are committed to safeguarding our users’ personal privacy.
‘We’, ‘Us’, ‘Our’ – refers to Fingers Social Network
‘You’, ‘Yours’ – refers to Fingers Social Network users
‘Personal Information’ – refers to information or an opinion about an identifiable or reasonably identifiable individual, regardless of information or opinion is true or not and information or opinion is recorded in a material form or not
Throughout your interactions with Fingers Social Network, either through our mobile application, our representatives, our website or our Collection Channels, the information we collect from you actively or passively (that is, information gathered without you actively providing the information) includes, but not limited to, the following:
Contact details including full name, date of birth, email address, home/residential address, mobile number, telephone number, locations, telephone contacts
Device information such as hardware model, operating system, preferred language, mobile network, location of access
IP address, access date and times, browser type, pages you visited
Social media handles and login details
Apple Appstore and/or Google Play Store ID and unique device identifier (UDID)
Photographs and access to your phone book
Personal interest and other relevant information about you
Financial information and bank account information (including credit card details). Credit card details are only used to facilitate your purchases. They will not be used for any other purposes and will never be supplied to a third party other than Fingers Social Network or our relevant service provider;
Online behaviour and interest based on your online browsing history. We collect details on your interaction with websites such as pages you visit, your preferences and settings that you choose. This is done through cookies or other methods that allows us to uniquely identify you;
Your experience and interaction with our products and/or 3rd party products or services
Any personal information which you provide directly to us
Contact details or information of any 3rd parties. In the event that you provide any 3rd parties details, we assume that these individuals have given you their consent to provide Fingers Social Network with their personal information to be used for the purposes set out in this policy.
Your personal information may be collected (individually or collectively) via one or more of the below channels actively or passively (that is, gathered without you actively providing the information):
Download and use Fingers Social Network mobile application on any end-point devices such as mobile phones or tablets;
Sign-up and/or register to become member of Fingers Social Network or any Collective Channels;
Contact us directly either in-person or any medium including (but not limited to) email, mail, telephone, social media channels, website, SMS (short message service), MMS (multimedia message service), IM (instant messaging) or any other forms of electronic, emerging, digital or conventional communications channels;
Participated in any of our campaigns, promotions, offers or marketing activities;
Interacted with our websites; Information such as date, time, duration of visits, which page of a websites is most commonly visited will be collected;
Completed and submitted any forms or applications to us either for personal or business trading purposes;
Subscribe to any updates, alerts, newsletters, news, official launching or media releases;
Legitimate 3rd party sources such as social media channels, data providers, marketing organizations or organizations that share data in circumstances where it is lawful and/or you have given permission for them to do so;
Credit reporting body or any history information from references your or any 3rd parties provide us with;
Purchase transactions undertaken on websites;
Unless a parent or legal guardian has given consent, Fingers Social Network does not, with the best of our ability and knowledge, collect personal information from person who is below the age of sixteen (16) years old. However, Fingers Social Network may still collect information of person below the age of sixteen (16) when the information collected is not linked to the identify of the person or we are unable to uniquely identify the individual (such as collective anonymous information provided by 3rd party)
Fingers Social Network uses a combination of actively and passively collected information, both anonymous and personal information and/or information collected from various 3rd party sources, including as described above primarily for the following purposes:
Fingers Social Network website.
To provide better service to our website visitors/users;
Allow customization based on personal preferences;
Compile data into meaningful statistics, detect past/current/upcoming trends;
To provide relevant advertising for website, 3rd party website, mobile applications or other platforms/mediums where users might interact with Fingers Social Network;
To improve Website and system administration.
Other purposes which will be stated in a privacy collection statement on a particular Collection Channel;
To send any technical, administrative or legal notices important to our stakeholders;
To allow account creation, account log-in and use the functionality of a particular Collection Channel including the Fingers Social Network mobile application;
To allow you to respond to opportunities, briefs or campaigns created by other users of a Collection Channel;
To allow you to publish posts to your social media channels via a Collection Channel
To facilitate payments from/to you via a Collection Channel;
To provide you with information about your transactions (including uploading, access to, and receipt of content on a Website, and purchase transactions undertaken on a Website), content, services and products;
To provide direct marketing materials, events, special offers, competitions and promotions in person and via any medium including (but not limited to) email, mail, telephone, social media channels, website, SMS (short message service), MMS (multimedia message service), IM (instant messaging) or any other forms of electronic, emerging, digital or conventional communications channels;
To provide you with relevant advertising when you use our Websites or those of a third party;
To maintain our relationship with you;
To provide services related to our company (such as after sales services and enquiries);
To provide you with newsletters via mail and electronic newsletters (e-newsletters) via commercial electronic messages;
To respond to enquiries, complaints and complaints handling
To obtain opinions or comments about products and/or services and to conduct other research and development.
To record statistical data for marketing analysis and to conduct market research.
To share personal information with trusted parties including but not limited to our group companies, our promotional partners, selected service providers and their related bodies corporate, trusted brands using a particular Collection Channel and their related bodies corporate and agents, and other trusted third parties (and their directors, servants and agents);
To perform variety of functions, such as legal and accounting services, data storage, fulfilling orders, conducting market research, processing credit card payments, assisting with promotions and providing technical services;
For merchants we trade with, to carry on our trading relationship with you including identifying and contacting you, invoicing your correctly, assessing the risks of providing credit to you or your business, and securing and recovering any debts owed to us;
For merchants we trade with, we may disclose your information to debt recovery agents or credit reporting bodies if necessary;
Any other purpose as may be deemed reasonably necessary by Fingers Social Network in the circumstances.
Failure to provide personal information may result in Fingers Social Network being unable to provide you with certain content, information, upcoming opportunity, promotion, event or product information and/or accept content and promotion entries (where applicable).
3rd party viewing:
During your interactions with Fingers Social Network, you may upload user-generated content, post or provide information about yourself (such as details, photographs and contacts), communicate with other users including commercial users and brands, provide reviews for content, products and/or services, utilise functionalities that allow you to post content to your own social media channels, or interact with or vote on particular content. This information may be shared with others and may be publically posted on our Websites/Application/other Collection Channels, including without limitation, other social media platforms and other public forums in which you choose to participate. This information may become publically available and may be read, collected and used by others either on our Websites or outside of our Websites. Fingers Social Network is not responsible for the conduct of others, who may read, collect and use this information.
Changes To Personal Information:
In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons.
Deletion of information may result in us being unable to facilitate or provide you with information about certain transactions (including the uploading, access to, and receipt of content on a Website, and purchase transactions undertaken on a Website), other content, services or product information, upcoming promotion, competition or event information, and/or provide certain content, goods or services.
Safeguarding Personal Information:
For the purposes described above, personal information may be shared with Fingers Social Network group companies, promotional partners and their related bodies corporate, and other trusted third parties (and their directors, servants and agents) either in Malaysia or overseas, including, but not limited to, Singapore, China, Thailand, Indonesia, Philippines, Taiwan, Japan, Korea, Australia, New Zealand, the United States of America, and the United Kingdom.
Contact by Fingers Social Network
You may be contacted directly either in-person or via any forms of electronic, emerging, digital or conventional communications channels by Fingers Social Network (their directors, servants and agents), our promotional partners and their related bodies corporate or trusted third parties (including users of a Collection Channel) and other selected service providers and other non-Fingers Social Network companies or professionals in countries mentioned above with regards to the primary purposes for collection of personal information as stated above.
However, Fingers Social Network may still contact you for non-commercial “Administrative Emails” after you have opted-out from our promotional communications. Administrative Emails relating to a Fingers Social Network user account and may include administrative and transaction confirmations, requests and inquiries or information about a particular Fingers Social Network user account. If you do not wish to receive such communications from Fingers Social Network, you may remove your name from the database by utilising the functional unsubscribe facility.
Right Of Access
In the event that Fingers Social Network determine it is not required to give an individual access to personal information to the extent that it is lawful for Fingers Social Network to do so, we will provide you with a written notice.
Fingers Social Network reserves the right to charge a reasonable handling/ postage fee as appropriate for us to provide you with the information you are seeking. Events such as but not limited to seeking hard copies of personal information or information that may be stored on program tapes, which is not practical to provide this information to you without charging an appropriate fee as we deemed reasonable in those circumstances.
Storing and Security of Personal Information
Fingers Social Network will take all reasonable steps to secure any personal information recorded (including your credit card details), and to keep this information accurate, up to date, complete and relevant. We ensure only those necessary have access to your personal information.
All personal information is stored on secure servers that are protected in controlled facilities. This service may be performed on our behalf and data may be hosted by our selected data storage providers.
However, in some cases, Fingers Social Network may need to disclose your personal information to overseas recipients. Security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Fingers Social Network will not be held responsible for events arising from unauthorized access to personal information.
Sale Of The Company
Links To Other Sources
Our website or mobile application may, from time to time, contain links to the websites/mobile applications of other organizations which may be of interest to you. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the third party website. Linked websites/mobile applications are responsible for their own privacy practices and you should check those sources for their respective privacy statements. Fingers Social Network is not responsible, nor does it accept any liability, for the conduct of companies linked to our Websites.
In some cases, we may use third party advertisements on our Websites. All 3rd party advertising, if paid for, is paid for by the relevant third party advertisers and are not recommendations or endorsements by Fingers Social Network or any of its affiliates. Fingers Social Network is not responsible for the content (including representations) of any third party advertisement on a Website. Cookies may be associated with these advertisements to enable the advertiser to track the number of anonymous users responding to the campaign. We do not have access to or control of cookies placed by third parties.
Related Communication Platform
Please allow 30 days for this request to be processed.